Disclaimer Policy

The Skin Lab is manufactured in certified labs in Johannesburg.

Your skin’s health is our priority. We use very high percentages of active ingredients to achieve the best results possible.

Even products that contain all-natural ingredients can cause skin reactions in susceptible individuals, especially if the products contain essential oils.

If you have sensitive skin, please do a patch test before use. If use causes an adverse skin reaction, discontinue use immediately.

If no relief comes from rinsing the affected area in cool water or you are concerned about any side effects you may have whilst using The Skin Lab Professional Skincare products, see your doctor or pharmacist.

The Skin Lab Professionals Skincare gives no warranty of any kind, express or implied, including but not limited to the implied warranties as to merchantability, for a particular purpose and non-infringement, nor shall The Skin Lab Professionals Skincare be liable for any damages, including consequential damages of any kind that may result from the use of The Skin Lab Professionals Skincare products.

If purchasing from a skincare therapist, please disclose any medical information and any other products you are using on your skin, e.g. retinol. 

We take no responsibility to any adverse skin reactions to any products use; therefore, we will not do any product refunds.

Products are bought and used at own risk.


If any reactions occur, contact The Skin Lab Professionals or your therapist within 24 hours of reaction.

We trust that you will use our products safely and responsibly and hope that they will bring you loads of happiness.

Need help?

Contact us at orders@theskinlab.co.za for any enquiries